DELIVERY INFORMATION

We ship from Spain with premium couriers (UPS and DHL). Once your order is dispatched, you will receive the tracking number via email.

Customs duties and taxes are included in shipping costs.

We offer free delivery for orders over €180.  Orders under €180 will be charged:

Spain – free  (Delivery 1-2 Working Days and Transit time 2 -3 days )

Europe –  €9 (2-3 Working Days )

Middle East – €15 (3-5 Working Days )

North America – €15 (3-5 Working Days )

Asia and Pacific – €20 (5-6 Working Days )

RETURNS

We offer a free return. The items could be returned within 14 days from your delivery date.

The returned product should be unused, in its original packaging, with all labels and tags still attached. Any packaging containers must also be returned undamaged and in unused condition.

RETURNS PROCEDURE

Email us at support@bubichildren.com with your order number and items you’d like. We will then send you a return label to attach to the box with instructions.

Once your products have arrived back to us and we have checked them, we will issue the exchange or refund to you as applicable.

We will refund any money received from you using the same method originally used by you to pay for your purchase.

EXCLUSIONS

The following products may not be returned under this policy:
Goods that have been used, worn, washed, modified or damaged in anyway.